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THE 2011 SPRING SERIES IS NOW ONSALE
Feel free to contact Bethany, David, Gabe, Suzanne & Michael at the Subscription Department Monday through Friday from 10am - 5pm.
*At times, we experience heavy call volume. While we do our best to get back to you in a timely manner, we encourage you to send us an email to subscription@broadwayinchicago.com in addition to leaving a voicemail. |
| SEASON TICKET BENEFITS |
*The best seats for shows that are sure to sell out!
*Subscribers may save over the individual ticket buyer on select pricing levels for season shows!
*Enjoy FREE, EASY and UNLIMITED exchange privileges via mail, email and
phone!
*Purchase additional tickets for family and friends before the show goes on sale to the public!
*See all 6 shows for as low as $100!
*Lost tickets? We’ll replace your tickets for free!
*Receive invitations to special events!
*First time subscriber? Please take an Historic Theatre Tour for FREE to get acquainted with our venues!
*Connect to Broadway In Chicago online with podcasts, blogs and other networking sites! |
| LOST TICKETS |
If you have lost your tickets to an upcoming performance, please contact the Subscription Department at 312-977-1717 or subscription@broadwayinchicago.com, and we will replace your tickets.
If it is after business hours or on a weekend, please go to your scheduled performance and speak with the box office. |
| TICKET EXCHANGES |
Season Ticket Holders enjoy the benefit of exchanging tickets to another performance of the show. Exchanges will be made from the best available seating. Unfortunately, comparable seating cannot be guaranteed. Tickets must be exchanged 48 hours prior to your regularly scheduled performance. The difference in price must be paid if exchanging into a higher priced performance or seat location.
Exchanges in Person:
For in person exchanges, please bring your tickets to any Broadway In Chicago box office: Cadillac Palace, Oriental, Broadway Playhouse or Bank of America Theatre. For current box office hours please call 312.977.1700 (dial 2)
Exchanges by Email:
You may scan your tickets and e-mail your exchange request to subscription@broadwayinchicago.com. Please be sure to include at least 3 different date options so we can give you the most comparable seating.
Exchanges by Phone:
Please call 312.977.1717 with your exchange date requests. Please note that we do not process your exchange in house, and must shuttle it to the box office, so exact exchanges locations are not always available.
Account Holder and After Hours:
Ticket exchanges can only be requested by the account holder or those listed as authorized by the account holder. The subscription office hours are Monday-Friday 10am-5pm. If it is after hours, the weekend, a holiday or any time-sensitive matter, please go in person to one of our box offices.
Please have all exchange requests submitted at least 48 hours before the scheduled performance date. |
| ADDITIONAL TICKETS |
| Season Ticket Holders are able to purchase tickets for family and friends before tickets go on sale to the public. You may mail, email, call or fax your additional ticket order to the Subscription Department to process. In any written correspondence please leave a phone number where you can best be reached during the day. |
| ADD SUITE SERVICE |
Broadway In Chicago Suite Service provides:
*A private suite available 45 minutes prior to performance time
*Complimentary light hors d’oeuvres and drinks at our private bar
*Small desserts and open bar during intermission
*Private restroom facilities, coat check and courtesy phone for local calls
*First class attentive service
To order Suite Service for $30 per ticket for any or ALL of your performances, please mail, email or call the Subscription Department. |
| ACCOUNT UPDATES |
| Address, phone changes can only be made by the account holder, in writing by e-mailing: subscription@broadwayinchicago.com. If you relocate, please mail your change to Broadway In Chicago, 17 N State Street, Suite 810, Chicago, IL 60602. We need correct address and contact information in order to assure quality service and delivery of your tickets. |
| SPECIAL ACCOMMODATIONS / ACCESSIBILITY |
All Broadway In Chicago theatre have infrared listening devices. Sign language interpreted performances are available for hearing impaired patrons. For information about these services and accessible seating please call 312.977.1717 or you can try 312.977.1700 x1259 as an second option!
For the kids in your theatre family, booster seats are available at most shows by checking in at the coat check area. |
| LATE SEATING |
| Late seating times vary and are at the discretion of each production. Our lobby doors open 45 minutes prior to the performance. |
| CHILDREN |
As a courtesy to other patrons, children under the age of five will not be admitted to Broadway In Chicago theatres. Child-friendly shows may allow younger patrons. All patrons must have a ticket for admission. All ages require a ticket.
For the listing of full house rules, please click HERE. |
| LOST TICKET INSURANCE |
If you have lost your tickets, or have yet to receive them for upcoming performances, please call the Season Ticket office at 312.977.1717 as soon as you realize the loss. We will confirm your assigned seating and have a “location pass” waiting for you one hour prior to show time. For security purposes, location passes cannot be mailed. If you are unable to speak with a subscription representative about your lost tickets, please go to your scheduled performance an hour before your show time and speak with a box office agent.
Season Series packages are purchased and issued subject to the policies and regulations of Broadway In Chicago. Series and individual tickets are never refundable. Prices include all handling fees and discounts. Tickets may be exchanged for another performance of the same show. Additional charges may apply on exchanges. Due to the nature of theatrical books, dates, times, performers, play schedules and venues are subject to change. In the event of an unavoidable change, Broadway In Chicago reserves the right to present a substitution. Seating will be assigned to comparable locations for shows at all theatres. No tickets purchased pursuant to a Season Ticket Holder contract may be resold for any amount other than the price printed on the ticket. Tickets acquired hereunder may not be resold, transferred or distributed to any ticket broker or any other person of these terms. If you have not received your tickets at least two weeks prior to any scheduled show in your season series package, please call Series Services at 312.977.1717. Please note playing schedules of the series engagements. Missed performances will NOT be refunded. |
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LES MISERABLES
2/2 – 2/27
WORKING
2/15- 5/8
 HAIR
3/8 – 3/20
MERCHANT OF VENICE
3/15 – 3/27
WISHFUL DRINKING
4/5 – 17
NEXT TO NORMAL
4/26 – 5/8
RAIN: A Tribute to the Beatles
2/8 – 2/13
SPRING AWAKENING
5/3 – 5/8
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